Custom & Duties

VAT Fees for Apparel Orders from the US and Canada:

At Romapets Boutique, we want to provide transparency regarding our shipping practices for orders within the US and Canada. We operate warehouses exclusively in these two countries to ensure fast and efficient delivery. However, it's important to note that certain sizes or colors of our apparel may be sourced from either the US or Canadian warehouse, depending on availability.

If an item is not available in your country's warehouse at the time of purchase, it may be sourced from the other country's warehouse (US or Canada) to fulfill your order promptly. While we strive to minimize the need for cross-border sourcing, this process may occasionally result in additional VAT (Value Added Tax) or customs fees for our customers.

We apologize for any inconvenience this may cause and appreciate your understanding. If you have any concerns or questions regarding potential fees associated with your order, please don't hesitate to contact us. 

Thank you for your support as we work to provide the best service possible for our customers within the US and Canada.

Duty, Taxes and other Fees

Please note that all USA and international orders are subject to customs & duty fees collected upon delivery. Please note that the duty rate may vary depending on your country of residence. We are not responsible for customs fees to be paid upon receipt of your order.

For more detailed information regarding potential VAT fees and customs charges, please click here for Canada, and here for the US.